This privacy policy explains how The ClearanceHub collects, uses, and protects your personal information when you use our website and services.
Information We Collect
When you place an order or create an account, we collect:
- Your name and contact details (email address, phone number)
- Your delivery and billing address
- Payment information (processed securely by our payment providers)
- Order history and correspondence
How We Use Your Information
We use your personal information to:
- Process and deliver your orders
- Send order confirmations and shipping updates
- Respond to your enquiries and provide customer support
- Send marketing communications (only if you have opted in)
- Comply with legal and regulatory requirements
Data Protection
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Payment information is processed securely by our third-party payment providers and is not stored on our servers.
Third Parties
We share your information only with third parties necessary to fulfil your order, including courier services and payment processors. We do not sell your personal information to third parties.
Cookies
Our website uses cookies to improve your browsing experience. See our Cookie Policy for more details.
Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications at any time
Contact
For data protection enquiries, contact us at info@theclearancehub.co.uk.